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I was impressed with the helpline, whenever I rang for feedback they were always apologetic and understanding and were always prepared to get up to date progress from the technicians.
- HSBC
The system seems to be simple and quick to use and as promised has saved me a substantial (and really needed!) amount of money on my childcare costs.
- HSBC
That's brilliant....and really speedy. Thanks very much....
- HSBC
It has been a concern to me how this will be effected and I feel much better knowing you have an accurate grasp of how I think this system works.
- HSBC
Testimonials will be sent to head office for review, this can take up to two days. Once the testimonial has been approved it will be submitted onto the HSBC Child Care Scheme website.
The cut-off date for the return of your signed 'Change of Contract' letter is the 20th of the current month (M&S employees, 10th of the month) for entry into the Scheme in the following month.
The procedure is:-
This process takes a minimum of a week to complete. We will endeavour to enrol you onto the Scheme as quickly as possible, but we cannot guarantee that late applications will be processed by the date requested.
